Crisis Management

Through strategic public relations, quick response, and clear and concise materials, crises can be averted or successfully managed in a variety of critical situations, including political and operational difficulties, natural disasters, environmental hazards, and product liability. Services include:

• Crisis communications, strategy and outreach
• Image and market share protection
• Strategic counsel and materials development
• Rapid response communications and government relations support
• Intelligence gathering and identification of key audience concerns
• Litigation support
• Scenario based training and evaluation exercises
• Spokesperson training

“In a period of crisis, the calm and sage advice we received from Susan Davis and her colleagues provided the strategies and guidance we needed to guarantee operational stability, client confidence, and continued growth. SDI gave positive meaning to the Chinese pictograph for crisis, which combines danger and opportunity.”

Jeffrey La Riche, President and CEO, CASTLE Worldwide, Inc.