Organizations today face an expanding array of risks, many borne out of the expanding use of technology. Periodically threats arise  that reach the crisis threshold. At that point, response must be quick and decisive. For three decades SDI has been supporting clients in a variety of critical situations, including political and operational difficulties, natural disasters, corporate malfeasance, fraud, theft, environmental hazards, and product liability. Services include:

  • Crisis communications, strategy and outreach
  • Organizational crisis management structure development and evaluation
  • Scenario based training and evaluation exercises
  • Vulnerability assessments
  • Image and market share protection
  • Strategic counsel and materials development
  • Government relations support
  • Intelligence gathering and identification of key audience concerns
  • Litigation support
  • Spokesperson training

“In a period of crisis, the calm and sage advice we received from Susan Davis and her colleagues provided the strategies and guidance we needed to guarantee operational stability, client confidence, and continued growth. SDI gave positive meaning to the Chinese pictograph for crisis, which combines danger and opportunity.”

Jeffrey La Riche, President and CEO, CASTLE Worldwide, Inc.